Liberty Mutual is a different kind of an insurance company. Very different. We really do believe in doing the right thing over the easy thing. We live it every day. We strive for it every day. Do we always succeed? Mostly, we think we do. If ever a company were wired to go beyond what our customers expect, it’s ours. That’s why we created The Responsibility Project. Because we think responsibility is a big deal and something we all need to talk about.
As for the Marlowe family, they could just easily be your friends or neighbors. Maybe even your own family. Just ordinary people trying to get by, taking life as it comes, with all its ups and downs, wanting to do the right thing, even if they don’t always know what that is.